Recipients

In the “Recipients” configuration page, you can list, create, edit and delete Recipients. You can categorize Recipients as individual individual recipient icon and groups recipient groups icon of recipients. You can use groups in applying rules and notifying many recipients at once. Recipient you create should contains required contact details and availability in order to receive Notifications in many forms. Recipients are organization specific.

Recipients configuration
Fig 1. Recipients configuration

Recipients

There are four types of Notifications that Recipients can receive:

  • SMS Text Message on a mobile phone phone call and sms recipient icon
  • Voice Calls phone call and sms recipient icon
  • E-mail email icon
  • Push Notifications push notification icon

The “Recipients” configuration page lists its Recipients in a table, which shows their name, selected Notification Types, number of Recipients for the Recipients Group. An individual Recipient represents a single person that can receive Notifications. To add a Recipient click the add recipient button button by which a form appears:

Individual recipient configuration
Fig 2. Individual recipient configuration

The individual Recipient form requires basic contact information about the Recipient. To choose a type of Notification that the individual Recipient will receive, you need to fill a specific contact field and enable it by toggling the switch add recipient button. After you are done configuring the individual Recipient save the configuration by clicking the add recipient button button or add recipient button to discard the configuration.

A Recipients Group represents a collection of Recipients that can be the receiver of Notifications. To add a Recipients Group click the add recipient button button and a form appears:

Recipients group configuration
Fig 3. Recipients group configuration

The form requires that you select a name for the Recipients Group, select Recipients from the dropdown list and a Template or schedule for when this group is reachable. After you are done configuring the Recipients Group save the configuration by clicking the add recipient button button or add recipient button to discard the configuration.

After filling the table with Recipients and Recipients Groups, you can easily search them by using the search text field and filter them by using the filter select list.

Search and filter recipients
Fig 4. Search and filter recipients

Editing a recipient and recipients groups

You can edit an individual Recipient or a Recipients Group by clicking the add recipient button button after which a filled form will appear in which you can make the changes. To remove a Recipient or a Recipients Group click the add recipient button button.

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